F.A.Q.

Check-in office

The office is located at no.12 Via Genziana in Lignano Sabbiadoro. Office opening hours: 8.30 am to 12.30 pm and 14.00 pm to 19.00 pm every day from 1 April 2021 to 31 October 2021. Check-in: between 3.00 pm and 7.00 pm. If you arrive before 3.00 pm, please ask at the office if your apartment is ready yet. If it’s not ready we’ll give you a parking space if there’s one available, and you can use the swimming pool while you wait. Check-out: between 8.00 am and 10.00 am.

Check-in after 7.00 pm

For check-in after 7.00 pm, please contact us and we’ll explain the procedure for accessing the accommodation, which depends on your arrival time.

Check-out after 10.00 am

Late check-out up to 6.00 pm can be arranged on request and subject to availability. There is a supplementary charge equal to half the cost for one night.

Bookings by under-18s + downloadable proxy form

Bookings for accommodation rental are not allowed by anyone under the age of 18. If a group booking includes anyone under 18 not accompanied by a parent or parent’s legal representative, a proxy form must be completed and submitted by the parent or legal representative. Please request a proxy form by email or phone.

Payment

We accept payment by credit card and/or cash. Italian law states that payment in cash is only available for amounts up to €2,000 per transaction.

Stag and hen parties

Stag and hen parties are NOT allowed at the facility.

Isola Terramare

Our apartments are located on the island of Punta Faro, and the access bridge is on Via Pusteria. The office staff will give you the pass code for the barrier onto the island.

Sporting Club pool

All our guests have free access to the swimming pool, where there is also an area for dogs. The pool is open from 8.30 am until 7.00 pm daily between May and September. If you would like to reserve an umbrella, please ask and we’ll send you details of cost and availability. The bar-restaurant opens at 8.30 am. Lunch is available every day; dinner is served only at weekends, by reservation. For more information please go to the website www.sportingclublignanosabbiadoro.it

Parking spaces

Each house has two spaces for parking cars: one in the garage (width of garage door 2.2 metres), and one outdoor parking space in front of the house.

Appliances

All our apartments have: washing machine, dishwasher, microwave, Severin American coffee machine. There is bed linen and towels for all the guests, and there is also a welcome kit containing soaps, washing-up liquid, washing powder and toilet paper. If you have a small child we can set up a cot in your room; the charge for this is € 20 per stay.

Mooring

The mooring space measures 10 m x 3.5 m and guests may use it free of charge, upon specific request. Details of your boat and the relevant documents will also be required at the time of check-in.

Pets

Pets are welcome in our apartments. Please notify us if you intend to bring a pet; there will be a small surcharge of €30 per stay added to the final cleaning fee.

Beach

The nearest beach office is 1BIS, which is approximately 800 metres from the Terramare apartments. To reserve an umbrella on the beach, follow this link: lignanosabbiadoro.it

The Doggy Beach is also about 800 metres from Terramare: www.doggybeachlignano.com

There is a stretch of free beach between the Doggy Beach and the 1BIS beach office.

Attractions

Beach activities near the Terrazza Mare: lignanosabbiadoro.it